
1. Introduction
Our Code establishes the ethical standards and expectations for all employees, contractors, and third parties associated with our company. It fosters a culture where high performance aligns with ethical behavior, focusing on compliance with laws, human rights, environmental responsibility, and continuous improvement.
2. Compliance with Laws and Regulations
- Adhere strictly to all applicable local, national, and international laws, including anti-bribery, anti-corruption, competition, and trade compliance laws.
- Maintain clear procedures for trade controls, customs, and sanctions compliance.
3. Integrity and Ethical Behavior
- Integrity is the foundation of our reputation; all actions must be guided by ethical considerations and the pursuit of IHSAN, doing what is right with sincerity and excellence.
- Live our values every day, taking pride in working with integrity and in service of the broader good.
- Never engage in actions unless you are certain they align with our ethical standards.
4. Anti-Bribery and Corruption
- Maintain a strict zero-tolerance policy on bribery and corruption.
- Prohibit any form of bribe, kickback, or facilitation payment, whether direct or indirect.
- Ensure that gifts, entertainment, donations, and sponsorships are reasonable, infrequent, and compliant with all laws and company policies.
- Vet all business partners, vendors, agents, and consultants to ensure alignment with our ethical standards.
5. Conflicts of Interest
- Avoid conflicts between personal interests and company responsibilities.
- Disclose potential conflicts of interest to management.
- Avoid situations that could compromise personal integrity or the company’s reputation.
6. Human Rights and Labor Practices
- Foster a workplace free from harassment and discrimination.
7. Health, Safety, and Environment (HSE)
- Prioritize the health, safety, and well-being of all employees and stakeholders, applying the principle of IHSAN to care for people, the environment, and future generations.
- Empower employees to stop unsafe work and embed safety into all planning and decision-making.
- Continuously improve HSE practices and transparently report performance.
8. Confidentiality, Data Privacy, and Cybersecurity
- Safeguard all confidential and proprietary information, including client and business partner data.
- Protect personal data in compliance with data privacy laws.
- Stay vigilant against cyber threats and report breaches promptly.
9. Financial Integrity and Recordkeeping
- Maintain accurate, complete, and transparent financial records.
- Prohibit falsification of records or misrepresentation of results.
- Cooperate fully with audits and investigations.
10. Speak Up Culture and Reporting
- Foster an environment where employees are encouraged to raise concerns with moral courage and integrity.
- Provide multiple, confidential channels to report unethical behavior or ask questions:
- To your direct manager or another manager at your location
- To the Human Resources representative
- To a member of the Legal or Compliance team
11. Implementation and Continuous Improvement
- Train all employees and third parties on this Code, ensuring understanding and commitment.
- Regularly review and update the Code to reflect evolving legal and ethical standards.
- Enforce disciplinary actions where necessary, aligned with principles of fairness and integrity.
12. Brand, Reputation, and Communication
- Protect the company’s brand and reputation by ensuring all public and internal communications reflect integrity and excellence.
- Never speak on behalf of the company without proper authorization, and avoid sharing confidential or sensitive information in public forums.